Built by Practitioners.
Trusted by Enterprises.

Stellar Engage was founded on a simple observation: organizations were deploying AI tools, but not AI solutions. We built the platform we wished existed.

Our Mission

AI That Actually Works.

Stellar Engage is an AI-driven customer and citizen engagement platform, independently managed to meet the unique needs of enterprise and government clients. We believe that AI should be invisible to the end user: it should just work, in any language, at any scale, at any hour.

We combine deep NLP research, cloud-native AWS architecture, and domain expertise in government services and healthcare to build solutions that move the needle on cost, efficiency, and constituent experience, simultaneously.

70%

Avg. cost reduction

50+

Languages supported

24/7

Autonomous AI operation

AWS

100% cloud-native

Leadership

The Executive Team

A rare combination of AI research depth, enterprise technology delivery, and real-world operational experience.

Dipak Thakker

Founder & Chairman

25+ years of AI expertise spanning predictive analytics, insider-trading detection at FINRA, and enterprise AI development. Inventor and entrepreneur with an MBA from the University of Maryland and an MS in Software Engineering.

Joshua Sircus

Chief Executive Officer

20+ years spanning investment banking, federal regulation, FBI Special Agent, and fintech entrepreneurship. Co-founded and successfully exited a fintech company to NYSE-listed DMS. MBA from Johns Hopkins, BS Finance from UMD.

Prabhu Gowda

President & CTO

20+ years delivering enterprise technology in healthcare, bioinformatics, and federal systems. Former Technical Advisor to the ONC and Systems Architect at NIH. Open source contributor with a record at Deloitte, Northrop Grumman, and SAIC.

Platform Overview

How Stellar Engage Works

Receive & Understand

Amazon Connect receives the call or chat. Stellar Engage's NLP engine, powered by Amazon Lex and Transcribe, immediately determines caller intent in natural language.

Route & Execute

The intent-based routing engine activates the appropriate AI agent workflow, answering questions, querying live systems, completing forms, scheduling meetings, or escalating to a live agent with full context.

Record & Store

All interactions are recorded and audio files stored in Amazon S3 with encryption. Recordings are transcribed to text for downstream NLP analysis.

Analyze & Surface

Stellar Engage's Cognitive AI Agent extracts topics, performs sentiment analysis, and pushes insights to the supervisor dashboard in real time. Every call makes the system smarter.

Platform Architecture

Platform & Compliance

The Infrastructure Behind the Platform

Stellar Engage is built on enterprise-grade AWS infrastructure with HIPAA-compliant architecture, real-time analytics, and deep AWS partnership, the foundation every deployment is built on.

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HIPAA Compliance

End-to-end encrypted, BAA-backed, and architected from the ground up for PHI protection. Audit logs, RBAC, and 10-year archiving included on every healthcare deployment.

View HIPAA Architecture →

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AWS Platform

Built entirely on Amazon Connect, Bedrock, Lambda, S3, and Transcribe. No third-party pipelines, no external AI clouds, your data stays in your AWS environment, governed by your policies.

View AWS Architecture →

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Analytics & Reporting

Real-time dashboards, sentiment analysis, and agentic reporting powered by Amazon QuickSight and Bedrock. Ask your data in plain English and get executive-ready summaries on demand.

View Analytics Suite →

Ready to Transform Your Contact Center?

Start with a conversation. Our team will assess your needs and design the right agentic solution for your organization.

Request a Demo Get in Touch

Built by Practitioners.Trusted by Enterprises.