Stellar Engage is a suite of conversational AI agents that speak like a human, sound like a human, and converse like a human, resolving every interaction without scripted menus, without friction, without limits.
Stellar Engage is a suite of conversational AI agents built for government agencies and healthcare organizations. They speak like a human, sound like a human, and converse like a human, delivering accuracy, security, and responsiveness at every touchpoint.
A conversational AI agent that handles everything your Tier 1 call center team handles, providing information, checking application status, troubleshooting issues, and resolving requests, sounding just like a human at every step.
Handles long structured interviews for benefits and regulated services, asking only what's missing, remembering what was provided, and resuming incomplete applications across sessions.
An end-to-end HIPAA-compliant triage platform that receives patient contacts across every channel, understands intent in natural language, and routes them to exactly the right care pathway instantly.
Navigator is a full Tier 1 support agent, it provides information, checks application status, troubleshoots problems, and resolves requests, all in natural human conversation with no hold time. When a new application needs to be completed, Intake takes over, guiding the applicant through a structured interview that captures exactly what your caseworkers need.
Together, they reduce wait times, improve consistency, and let your human team focus on exceptions, sensitive cases, and approvals.
Provides information. Checks status. Troubleshoots problems. Handles any Tier 1 request, conversing like a human, resolving like an expert, available 24/7.
Guides long applications. Remembers sessions. Validates data. Complete submissions delivered to caseworkers, no incomplete forms, no callbacks.
When a customer or citizen contacts your organization, Stellar Engage's conversational AI agent captures their intent instantly, no menu navigation, no hold queues, no confusion. The platform's agentic engine then executes the appropriate workflow autonomously.
NLP determines the caller's purpose from their own words, no menus, no scripted prompts.
The appropriate AI agent activates, answering questions, completing forms, routing live calls, or escalating with full context.
Every interaction is transcribed, analyzed for sentiment and topics, and fed into the analytics dashboard, improving over time.
Where accuracy, security, and citizen trust are non-negotiable.
State agencies · Federal departments · Municipal services
From the Maryland Department of General Services to large-scale citizen service centers, Stellar Engage gives agencies an AI agent that knows every policy, every form, and every procedure, and can check live application status, submit tickets, and schedule callbacks without a human in the loop.
Hospitals · Clinics · Health systems · Payers
A patient calling with a concern doesn't want a phone tree. Stellar Engage's intent-driven intake agent listens, understands, and routes each patient to the right care pathway, whether that's a nurse line, appointment scheduling, prescription refill, or urgent escalation, all within a HIPAA-compliant framework.
Stellar Engage transforms raw call data into actionable intelligence, surfacing patterns, sentiment, and performance metrics your team can act on immediately.
Our founders bring together 25+ years of AI research, 20+ years of enterprise technology, and real-world experience spanning investment banking, federal law enforcement, and defense contracting.
Meet the Team →